Clarity in uncertain times1

Client Success

Real outcomes. Reliable systems.
Repeatable impact.

Case Study

Always-On Market Data Ops

How Skedara enabled 99.97% uptime for critical market data systems in energy  trading

99.97%

Uptime

40% fewer

Incidents

3 Quarters

disruption-free trading

Ops – Foundation Layer

Context

A leading European energy trading firm experienced rapid growth in trading volume and regional coverage, increasing pressure on its market data operations to deliver accurate, timely data across time zones.

The Challenge

As EOD volumes grew and early-morning readiness became more critical, the existing setup faced a higher risk of data lags and missed SLAs — especially across 24/7 cycles.

What we did..

  • Deployed a round-the-clock operations team dedicated to market data systems.
  • Introduced shift-based ownership and real-time handovers to ensure zero blind spots.
  • Collaborated with quant and data teams for fast issue resolution and prioritization.

Results

  • Delivered 99.97% uptime for market data platforms.
  • Reduced unplanned incidents by 40% through proactive monitoring.
  • Enabled three quarters of disruption-free trading during critical EOD cycles.

Ops – Foundation Layer

Reliable operations for the moments that matter in energy trading

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